MOD
Enforces rules
Acts on reports, hands out warns, mutes and bans with a verifier in the loop.
The head moderator your Discord doesn’t have to hire.
head-mod sits in your server like a senior staff member. It reads the room, enforces the rules, runs the tickets, and never logs off. You keep the keys; it does the shift.
signs you in with Discord · picks a server · invites the bot
TICKETS
Runs support
Triages incoming tickets, drafts replies, learns from the way your team responds.
TONE
Holds the line
Catches profanity, harassment and brigading before a human has to read it.
scene 01 · automated support
A question that answers itself.
step 01
A member opens a ticket through the panel dropdown. head-mod spins up a private channel.
step 02
They describe the problem. The bot listens — it doesn’t paste a canned template.
step 03
A vector search runs against this server’s knowledge: rules, policies, every closed ticket.
step 04
The reply is grounded in what it actually found. If it can’t find anything, it escalates.
S
SkyForge Studiotext channels
📢announcements
👋introductions
💬general
🎮gaming
🎨fan-art
🎵music
🐛bug-reports
🛟support
tickets
🛟supportpick a category to open a ticket
head-modbotpinned
Open a ticket
Pick a category below and one of us — staff or me — will get back to you in a private channel.
Choose a category…▾
+Message ticket-47-leah_b
head-mod · reasoning
chain-of-thoughtidle
knowledge base
authored
rules · policies · faq
billing-policy.md
rule · pinned
double-charge SOP
policy · v3
refund window
rule
subscription tiers
info
past tickets
auto-summarised on close
ticket-#82
resolved · 6d ago
ticket-#41
resolved · 3w ago
ticket-#23
escalated · 2mo ago
1,247 entries · grows on closeidle